Good questions.
Practical answers.

Upload a binary or ASCII STL file. Select the correct units, because STL files do not store units. A closed, manifold model gives the most reliable result. The upload area shows the current file-size limit. Larger models may take longer to preview and calculate.

The first estimate compares your material and settings. For an available automatic configuration, calculate supports to get the printing price, including support material, full sliced print time and an estimated 3 g startup-waste allowance. The printing price excludes 18% GST and any delivery charge shown at checkout. Other configurations need a team quote.

Grey PLA MATTE on the Bambu Lab A1 and grey ABS on the P1S are available with 0.20 mm layers, 15% infill, two walls and one part. Choose an available configuration and calculate supports before using Add to cart or Buy now. Other materials, colours, quantities and settings can be saved for a team quote.

Required supports and their printing time are included in the confirmed printing price. The initial geometry estimate cannot determine supports reliably; complete the support calculation before checkout.

No. Single-part orders are welcome and there is no ₹800 minimum-spend top-up. The material’s per-part pricing still applies and is shown in the estimate breakdown.

PLA is a practical starting point for indoor prototypes and many hobby parts. Our material menu includes PLA finishes, PETG PRO, ABS and TPU. TPU is flexible. Tell us about heat, outdoor exposure and loading so we can discuss suitability. Availability is confirmed with your quote.

A smaller layer height usually improves visible surface detail, but strength also depends on material, orientation, wall count, infill and geometry. Tell us how the part will be used so we can review those choices.

Send the dimensions and file for a review. Depending on the geometry and available equipment, we may split the design into sections or suggest another approach. A preview is not a guarantee that a part is printable.

Yes. Share a sketch, photograph, dimensions or a description of the problem. We can define a design brief and quote the modelling and prototype work separately.

Often, yes. Clear photos, dimensions and the original part help us understand its function. We assess feasibility and material suitability before committing to the work.

We agree the deliverables in your project quote. Depending on the scope, these may include STL files, STEP files, drawings or editable Fusion files. Revision rounds and ownership are also agreed before work starts.

No. A saved reference keeps your file and selected settings together. Your order is confirmed only after the quote is approved, checkout is completed and you receive the order confirmation.

Lead time depends on the geometry, quantity, material availability, revisions and our production queue. We confirm the expected production and shipping timing with your quote.

For now, delivery is within India only. Check the delivery option and any charge at checkout. Automatic courier rates and delivery estimates are not connected yet; our team can confirm expected timing.

When manual payment is available at checkout, place your order and keep the Wix order number. Contact our Sales team on WhatsApp at +91 82173 99536 for payment details. A placed order is not proof of payment; the team confirms receipt before production.

The displayed printing price is before tax. GST is configured at 18% and is shown in Wix checkout along with the final order total. Review the final amount before placing your order.

Contact us before visiting or arranging a collection. We are based in Yelahanka, Bengaluru. Collection availability and timing are confirmed by our team.

Contact info@runningrobot.in with your order reference, a description and photos where possible. We will review the issue and arrange an appropriate remedy under our policy and applicable consumer rights.