Before you place an order.
Why can’t I add my selected print to the cart?
The cart needs a current price calculated with supports. Choose one of the available automatic configurations and calculate the price first. Other materials, colours, quantities and settings need a team quote. Save a local reference and include it in your enquiry.
What if the calculation is interrupted?
Return to the printing page in the same browser and open Uploaded prints & saved prices. Select View & order to check the existing reference before uploading again. If it needs review, send our team the reference ID.
Where do you deliver, and when will it arrive?
Delivery is within India only. The production schedule depends on the job and is separate from courier transit after dispatch. Automated courier rates and delivery estimates are not connected yet. Review the delivery option at checkout and ask our team to confirm the expected timing. Collection in Yelahanka is by prior arrangement.
Does placing a manual-payment order mean it is paid?
No. Completing checkout records the order; manual payment still needs to be received and confirmed by our team. Keep your order number and use the Sales WhatsApp link to request payment instructions.
How do I get an update on an existing order?
Use the Sales WhatsApp link or email info@runningrobot.in with your Wix order number. For an uploaded print that has not been ordered yet, include its RR-STL reference instead.